Last Updated: 30 April 2026
This Privacy Policy explains how AL Recovery & Transport (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website, contact us, request roadside assistance, or use our services.
We are committed to handling personal data lawfully, fairly and securely in line with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
AL Recovery & Transport
Vehicle Recovery and Transport Services
Dundalk, County Louth, Ireland
Phone: 086 158 25824
2. What Information We Collect
We may collect and process the following personal data:
Information You Provide Directly
- Name
- Phone number
- Email address
- Vehicle details
- Pickup and drop-off locations
- Breakdown or recovery details
- Payment details where relevant
- Any messages or information you provide during contact
Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Device type
- Browser type
- Pages visited
- Date and time of access
- Referral source
- Cookie and analytics data
3. How We Use Your Information
We use your data to:
- Respond to calls and enquiries
- Provide breakdown recovery, towing, transport, jump start, tyre or roadside services
- Arrange collection and delivery of vehicles
- Confirm bookings and communicate updates
- Process payments where applicable
- Improve our website and services
- Meet insurance, tax, legal or regulatory obligations
4. Legal Basis for Processing
We process personal data under one or more of the following bases:
- Your consent
- Performance of a contract or requested service
- Legitimate business interests
- Compliance with legal obligations
5. Cookies
Our website may use cookies to:
- Improve website functionality
- Understand visitor behaviour
- Measure advertising performance
- Improve user experience
You can manage cookies through your browser settings.
6. Third Party Services
We may use trusted third-party providers such as:
- Google Analytics
- Google Ads
- Google Maps
- Website hosting providers
- Payment processors
- Call tracking or enquiry systems
These providers may process your information under their own privacy policies.
7. Location and Vehicle Information
To provide roadside assistance and vehicle recovery, we may need your location and vehicle details. This information is used only to deliver the requested service efficiently and safely.
8. Data Security
We take reasonable technical and organisational steps to protect your information from unauthorised access, misuse, loss or disclosure.
No internet transmission or storage system can be guaranteed fully secure.
9. How Long We Keep Data
We retain personal data only as long as necessary for:
- Service delivery
- Customer support
- Accounting and tax records
- Insurance records
- Legal obligations
- Resolving disputes
10. Your Rights
You may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion where applicable
- Restrict or object to processing
- Withdraw consent
- Request data portability
To make a request, contact us using the details below.
11. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will appear on this page with the revised date.
13. Contact Us
AL Recovery & Transport
Dundalk, County Louth, Ireland
Phone: 086 158 25824